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Sales Win Loss Analysis & Competitive Intelligence Tips

Watch customer experience experts Evan Klein and Akua Sencherey of Andela as they present their best practices and tips for conducting successful Sales Win-Loss Analysis and Competitive Intelligence Market Research in this insightful webinar.

Improve Customer Experience

Some key takeaways from this presentation are:

  • The value of competitive intelligence
  • Uncovering the real drivers of wins, losses & churn
  • Sales win-loss interviews sample questions
  • Common pitfalls of “do it yourself”

Enjoy the entire presentation here:

Improve Customer Experience