Watch customer experience experts Evan Klein and Akua Sencherey of Andela as they present their best practices and tips for conducting successful Sales Win-Loss Analysis and Competitive Intelligence Market Research in this insightful webinar.
Some key takeaways from this presentation are:
- The value of competitive intelligence
- Uncovering the real drivers of wins, losses & churn
- Sales win-loss interviews sample questions
- Common pitfalls of “do it yourself”
Enjoy the entire presentation here: