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Interdepartmental Employee Surveys

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Interdepartmental Employee Programs

Online Surveys

Our Interdepartmental Survey creates better working relationships by assessing how well employees are serving internal colleagues.

Armed with your employees’ candid feedback, we analyze the results and provide recommendations for eliminating the roadblocks that stand in the way of employee satisfaction and cross-department cohesion.

We help you build a culture where all employees (customer-facing role or not) work together to do what’s best for each other and your customers.

  1. EX Research

    Voice of Employee

    EXCEPTIONAL Service Customized Programs High Survey Response Rates Unbiased Analysis & Interpretation Voice of Employee (VoE) Experts Venture Capital & Private Equity Approved

Ensure Proper Communication
Work with Satrix Solutions and benefit from flawless design and exceptional execution of an interdepartmental program.

Employee Engagement Capabilities

Employee Engagement & Customer Experience Services

In addition to interdepartmental programs, Satrix Solutions partners with companies to establish structured feedback programs at critical touchpoints across the customer and employee journey. A complete lifecycle approach enables us to provide insights that will significantly enhance the experience for customers, prospects, and employees.

Our Case Studies

Exceptional Results & Customer Service

Satrix Solutions' clients have experienced quantifiable ROI with our interdepartmental programs. By fostering company-wide participation, delivering actionable insights, and sharing objective recommendations, our clients have the roadmap needed to strengthen employee engagement, reduce attrition, and improve the company's reputation as a great place to work. 

96% "A Player" Retention

Discover how Satrix Solutions' eNPS program helped Schindler keep their best employees.

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Using Employee Feedback to Retain Customers

Find out how Parchment took employee feedback and used it to improve customer loyalty.

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98% retention rate

Find out how IHS Markit, now S&P Global increased revenue by 45% by increasing its customer retention rate.

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Audit An Existing Program
Have an existing program generating low response rates, minimal insights, or little impact on the business? We can conduct a comprehensive audit and share detailed recommendations.

Our Survey Process

Proven, Reliable, & Actionable

Our market research firm helps ensure your interdepartmental program realizes maximum benefit. We will gather detailed customer expectations, preferences, and satisfaction levels and convert the feedback into improvement recommendations your customers will value.

Quantitative Research Method

Employee Engagement Resources

Thought Leadership & Expertise

We offer an excellent collection of best practices, tips, and guidebooks on CX and EX strategy — all crafted to help companies get ahead in today's competitive market.

Communications Impact On Customers

Read how communication affects the customer experience and what actions should taken to improve internal interactions.

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Improve Interdepartmental Relationships

Understanding your employees and creating a culture that supports collaboration pay dividends to your organization.

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Give Your Employees A Voice

How to ensure employees feel heard with these three programs aimed at cultivating employee engagement and satisfaction.

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