Home2019-08-06T14:14:37-07:00

Satrix Solutions is a customer experience and employee engagement consultancy.

What sets us apart from software providers or other industry consultants? We’ve walked in your shoes and understand the challenges you face.

Our personalized, hands-on approach means we can furnish you with richer insights and actionable recommendations you can confidently rely on to improve your products and services, differentiate from the competition, and scale your business – no matter where you stand in your CX journey.

Watch this video to discover how we’ve helped your peers reap the benefits of creating a world-class customer experience culture.

Cultivating Companies People Want to Buy From and Work For™

Take Your Voice of the Customer and Voice of the Employee Program to the Next Level:

Business Puzzle

Keys to NPS Program Design

A comprehensive guide on Net Promoter Score best practices.

Cultivate Employee Engagement

Key strategies for creating a culture of engaged employees.

Win More Sales

How to gather actionable intelligence to improve sales results.

“Satrix Solutions has been a tremendous asset to our organization.
Our leadership team, employees and clients are now acutely aware of the importance we place on client satisfaction. The end result has been a material improvement in referral business and upselling to our existing clients.”

Kevin Marcus
President, Ipreo, IHS Market

Meet A Few of Our Clients

Ready to keep a competitive edge by building a customer-centric culture? Schedule a call with us today.

Satrix Office

From The Blog

How to Drive Greater ROI from NPS Programs

We recently were invited to conduct a webinar with Insight Partners to share our best practices for establishing or evolving your Net Promoter Score program to ensure it delivers deep customer insights that – when [...]

  • competitive intelligence

How do you gather information about competitors?

The only thing more important than keeping your finger on the pulse of customer and employee sentiment is maintaining a thorough understanding of the competitive landscape. Your customers may be pleased, and your employees may [...]