Client Case Studies

Discover ways to measure and monitor customer feedback for improvements in customer loyalty, referrals and retention.

How Satrix Solutions Enabled HR Tech Company, Ascentis, to Increase Sales and Net Retention

Read how Ascentis leveraged actionable insights to drive action and transform its position in the marketplace, leading them to beat the previous quarter’s sales goals.

Covario’s Commitment to Client Satisfaction Results in Strong Retention and Customer Loyalty

Discover how Satrix Solutions helped to increase Covario’s Net Promoter Score® significantly over a two-year period.

Strong Customer Relationships Helps Ipreo Outshine the Competition

Learn how strong customer relationships, coupled with Satrix Solutions’ best practice approach, helps Ipreo outshine the competition. Ipreo ranks among the world’s most successful client-centric...

Client-focused Reputation Brands POP an Industry Leader

A 40-point increase in POP’s Net Promoter Score proves that a company-wide commitment to improve satisfaction and elevate its client-centric culture can pay off.

How Cority’s Sales Win Loss Program Drives Higher Sales Win Rates and Client Retention

Read how the Sales Win Loss Program has enabled Cority to maintain a comprehensive understanding of the key drivers of winning or losing sales opportunities – both with existing and new...

How Customer Feedback helps WEX Continuously Improve the Service Experience, Refine/validate its Product Roadmap, and Maintain a Strong Competitive Advantage

Read how delivering a superior customer experience is a key point of differentiation for WEX Corporate Payments.