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Sales CX Programs & Consulting

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If your company lacks a deep understanding of what drives value for customers, you risk losing market share to competitors. To successfully align your offering with the needs of the market, you need an experienced partner that will uncover decision drivers and give you an advantage in an ever-evolving landscape.

No company is immune to the high costs of new customer acquisition. As an objective partner, we seek out answers to drive improvement across the Sales organization. This includes uncovering how your company is viewed by your target market and what elements of your sales pitch resonate most.

What’s more, our custom feedback programs provide Sales teams with passionate references, persuasive testimonials, and unique market insights to win more deals and fuel revenue growth.

  1. Our Advantages

    CX Research

    EXCEPTIONAL Service Customized Programs High Survey Response Rates Unbiased Analysis & Interpretation B2B Voice of Customer (VoC) Experts Venture Capital & Private Equity Approved

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Work with Satrix Solutions and benefit from flawless VoC design and exceptional execution.

B2B Customer Experience Capabilities

Customer Experience & Employee Engagement Services

Satrix Solutions partners with B2B company leaders, offering a comprehensive suite of services. We provide a complete lifecycle approach that delivers valuable insights by establishing structured feedback programs at critical touchpoints throughout the customer and employee journey. These insights can significantly enhance the experience for customers, prospects, and employees, resulting in better overall business outcomes.

Customer Experience Resources

Thought Leadership & Expertise

We offer an excellent collection of best practices, tips, and guidebooks on CX and EX strategy — all crafted to help the company get ahead in today's competitive market.

Best CX KPIs To Track ROI

Measure the true impact of your customer experience program.

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How To Pick A CX Research Company

This post will cover the steps needed to find the right CX research company.

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How To Plan A CX Budget

By aligning your CX goals and tying your goals to KPIs, you can ensure that you make a valuable investment.

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