Employee Feedback Programs
We rely on our survey know-how to develop and deploy an Employee Satisfaction Survey tailored to your unique objectives so that meaningful insights and trends can be identified and acted on.
What’s more, we help you inject enthusiasm and energy into your employee feedback efforts to ensure every member of your organization embodies similar passions, works toward shared goals, and becomes inspired to succeed.
We're committed to helping you make the workplace a more satisfying and successful place by providing a neutral forum for employees to share their candid feedback.
EX ResearchVoice of Employee
EXCEPTIONAL Service Customized Programs High Survey Response Rates Unbiased Analysis & Interpretation Voice of Employee (VoE) Experts Venture Capital & Private Equity Approved
Employee Engagement Capabilities
In addition to Employee Satisfaction Surveys, Satrix Solutions partners with companies to establish structured feedback programs at critical touchpoints across the customer and employee journey. A complete lifecycle approach enables us to provide insights that will significantly enhance the experience for customers, prospects, and employees.
Our Case Studies
Exceptional Results & Customer Service
Satrix Solutions' clients have experienced quantifiable ROI with our employee satisfaction programs. By fostering company-wide participation, delivering actionable insights, and sharing objective recommendations, our clients have the roadmap needed to strengthen employee engagement, reduce attrition, and improve the company's reputation as a great place to work.
96% "A Player" Retention
Discover how Satrix Solutions' eNPS program helped Schindler keep their best employees.Read Study
Using Employee Feedback to Retain Customers
Find out how Parchment took employee feedback and used it to improve customer loyalty.Read Study
98% retention rate
Find out how IHS Markit, now S&P Global increased revenue by 45% by increasing its customer retention rate.Read Study
Our Survey Process
Our market research firm helps ensure your employee satisfaction program realizes maximum benefit. We will gather detailed customer expectations, preferences, and satisfaction levels and convert the feedback into improvement recommendations your customers will value.Quantitative Research Method
Employee Satisfaction Resources
Thought Leadership & Expertise
We offer an excellent collection of best practices, tips, and guidebooks on CX and EX strategy — all crafted to help companies get ahead in today's competitive market.
Linking Employee Satisfaction To Customer Loyalty
Investing in employees provides for another opportunity to gain an advantage.Read Article
Employee’s Role In A Service Organization
All employees need to know that customer loyalty is paramount and customer oriented goals should guide their actions and behaviors.Read Article
Don’t Forget To Listen To Your Employees
Are your employees happy? It's a huge loss for any company when an employee resigns. Don't be blindsided by an employee's resignation.Read Article