The list of requirements for planning and executing a successful Customer Advisory Board can be daunting. Which customers should be invited? How do you convince potential members it will be worth their time? What topics should you cover? How do you quantify the return-on-investment from your program? And, so much more.
As experts in designing and executing Customer Advisory Boards, we help you define your goals and consult on discussion topics and meeting logistics for maximum impact. More importantly, we ensure your Customer Advisory Board becomes a meaningful source of revenue for your company by keeping it on track, on time, and on point.
Customer Advisory Boards are a key ingredient in your overall Voice of the Customer program. But if not properly planned and executed, your Customer Advisory Board can fail to deliver significant value to the organization – ultimately hurting the customer experience.
Contact us today to discuss how we help you build a thriving Customer Advisory Board program.