Customer Advisory Board
Bring together your most influential customers to share unfiltered feedback about their opinions and perceptions of your organization.
Revolutionize the Customer Experience
The secret to producing long-term, sustainable growth lies within fostering strong customer relationships. A direct link to the voice of the customer, the Customer Advisory Board provides a unique opportunity to hear clients candidly discuss a range of issues aimed at enhancing the customer experience. The input shared is sometimes complementary, sometimes constructive, but always illuminating. Best of all, the trust and confidence established when clients recognize their voice is being used to influence change leads to more profitable customer engagements.
An Objective Ear
Our mission is simple: facilitate open communication between company management and key customers with a customer advisory council. As a neutral third party, we foster an atmosphere where participants can freely and candidly share their insight and opinions. We focus on strategy and operational “hot buttons” so your leadership team will benefit from valuable input on your product and service offering, future road-map, competitive positioning and market perception.
Mutually Rewarding Relationships
Customer Advisory Boards deliver genuine business value. Participants enjoy the ability to influence the strategic direction of your company and you learn about key issues impacting their business. We help you discover new opportunities for growth, validate assumptions as well as uncover customer frustrations and pain points.