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Leverage CX insights to generate leads, acquire testimonials and case studies, produce competitive battlewards, and much more.

Gather Rich Feedback from existing, Former, & Prospective Customers

Great marketers know that strong customer relationships are a key ingredient for sustainable growth. So is having the right partner that will ensure the voice of the customer remains at the heart of your marketing strategy.

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Explore our Customer experience Programs for Marketing

Marketing is exponentially more difficult when you don’t have a contingent of Promoters who serve as your secondary salesforce by sharing their positive experience with others.

Through our customized engagements, we assess how well your company is meeting customer expectations and delivering the value your customers expect. We also help you keep your finger on the pulse of the competition and how your company is perceived in the market. The actionable insights generated are used by marketing to identify new lead sources, fuel your reference program, guide refinements to messaging and positioning, and create content that will increase conversion rates.

Importantly, the programs we offer safeguard your company’s customer-centric reputation to ensure it serves as a strategic competitive advantage that drives long-term growth and profitability.

CLIENT TESTIMONIALS

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Partnering with the Satrix team has been a great experience for Beamery! You are an amazing, strategic, and helpful partner. The insights Satrix has delivered have been important to our planning.

Jen Klimas

Director, Delivery Excellence, Beamery

The value-adds that Satrix provided us throughout this process is what really set them apart from others. They identified the key success criteria we needed in advance, and were proactive in driving us to improve our segmentation data and processes to maximize our value from an NPS program.

Peter Draper

Vice President, Customer Success, Shiftboard

I consider Satrix an invaluable partner and have added them as an on-going annual line item in my budget. If you are a GTM leader, Satrix has my unconditional endorsement.

Shep Maher

EVP, Global Sales, Betterworks

We leveraged Satrix to understand how our clients truly felt about our service and highlight any opportunity areas. Satrix not only helped us gather the feedback but provided us with practical guidance on utilizing the rich data to improve and grow.

Joseph Cravotta

Senior Retirement Plan Consultant, HB Retirement