Employee Net Promoter Score (eNPS) Survey Programs & Consulting

Employee Net Promoter Score

From retention of top talent to increased customer loyalty, research has proven that strong employee engagement leads to improved business outcomes.

Like Net Promoter Score for customers, an Employee Net Promoter Score (eNPS) Survey measures a person’s likelihood to recommend your company as a place to work and offers high-level insight into the factors impacting the employee experience. Importantly, it’s an ideal tool for capturing the level of employee engagement as well as encouraging honest and constructive dialogue between your company leaders and the people who support them.

Drive Engagement and Retention Among Employees

Winning in the marketplace starts with winning in the workplace. The Employee Net Promoter Score survey we execute on your behalf will illuminate which factors are contributing to your employees positive or negative feelings. We then provide your leadership team with the data necessary to develop your managers and offer best practice recommendations to ensure you are successfully taking advantage of employee feedback to drive loyalty and shape your culture.

Expert-level analysis of anonymized Employee Net Promoter Score data to ensure your company experiences benefits that are not only meaningful, but measurable and statistically reliable
Detailed segmentation of employee feedback – giving you visibility into which employee groups are most engaged and specific insights into why certain managers are not successfully engendering employee loyalty
Customized recommendations C-level leaders can rely on when prioritizing employee engagement initiatives
Ongoing consultations with key stakeholders to ensure your eNPS program continues to drive positive outcomes

Client Testimonials

Partnering with the Satrix team has been a great experience for Beamery! You are an amazing, strategic, and helpful partner. The insights Satrix has delivered have been important to our planning.

Jen Klimas

Director, Delivery Excellence, Beamery

The value-adds that Satrix provided us throughout this process is what really set them apart from others. They identified the key success criteria we needed in advance, and were proactive in driving us to improve our segmentation data and processes to maximize our value from an NPS program.

Peter Draper

Vice President, Customer Success, Shiftboard

I consider Satrix an invaluable partner and have added them as an on-going annual line item in my budget. If you are a GTM leader, Satrix has my unconditional endorsement.

Shep Maher

EVP, Global Sales, Betterworks

We leveraged Satrix to understand how our clients truly felt about our service and highlight any opportunity areas. Satrix not only helped us gather the feedback but provided us with practical guidance on utilizing the rich data to improve and grow.

Joseph Cravotta

Senior Retirement Plan Consultant, HB Retirement

Employee Net Promoter Score (eNPS) Programs & Consulting

Develop True Employee Advocates