Customer & Employee Feedback Programs
From allocating company resources to identifying feature and functionality enhancements that will have the greatest impact or strengthening employee development – customer and employee feedback is a treasure trove of information for your company.
Determine whether your first impression establishes a firm foundation for long-term, successful engagements with customers, or sets the stage for inevitable customer churn.
Expand opportunities, strengthen competitive positioning, and ascertain awareness of your product and service portfolio to maximize growth potential with your target customers.
“The partnership with Satrix has been invaluable.
The Satrix team has expertly guided Parchment, delivering key insights, and in a manner that truly demonstrates customer-centricity”
Director of Marketing Programs, Parchment