Satrix Solutions, LLC
1. PERSONAL INFORMATION
2. INFORMATION COLLECTION & USE
Satrix collects Personal Information from you through the Services to allow us to provide the Services that will most likely meet your needs and preferences. We only collect Personal Information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site and “opt-out” from providing us with any Personal Information. Once you agree to provide us with Personal Information, you are no longer anonymous to us. If you choose to use certain Services we may require you to provide contact information, billing information, and other Personal Information as indicated on the forms throughout Satrix Solutions dot com site. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use or purchase a particular service.
We may track certain information based upon your behavior with Satrix. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand our customers. This information may include, but may not be limited to, the URL that you just came from, which URL you go to next, your computer browser information, and your IP address.
3. USE OF YOUR PERSONAL INFORMATION
You agree that we may use your Personal Information, including your email address, to improve our marketing and promotional efforts, to analyze Services usage, to improve the Services, and to customize Satrix’s content, layout, and services. These uses improve the Services and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using the Services.
4. COMMUNICATIONS FROM SATRIX
We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we provide you a way to unsubscribe from each of these communications. If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each such communication or by contacting us.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if access to our Services is temporarily suspended for maintenance, we might send you an email or text message. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, please do not submit your Personal Information through the Services.
5. INFORMATION SHARING AND DISCLOSURE
As a matter of policy, we do not sell, rent, or share any of your Personal Information, including your email address, to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your Personal Information may be disclosed in the normal scope of business to provide our services and products to customers:
Internal Service Providers: We may use third parties that we refer to as “internal service providers” to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you. Therefore, we may provide some of your Personal Information, including your email address, directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and/or other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Services-related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. If you provide additional information to an internal service provider directly, then their use of your Personal Information is subject to these third-party policies.
Legal Requests: Satrix cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, and other rights, to help protect you, other users, and Satrix from bad actors. Therefore, in response to a good faith belief that sharing the information is necessary to comply with a law, regulation, or enforceable government request; to investigate potential violations or technical issues on this Site; or to protect against harm to Our, Our Users, or our affiliates’ rights, property, safety, or to the public as permitted by law, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, access history, and fraud complaints without a subpoena. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss, or report suspected illegal activity.
We use reasonable efforts and industry standard practices to protect your privacy and keep your information secure.
6. LOG FILES
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Services, to track users’ movements around the Site and in the Services and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We track trends in users’ usage and volume statistics to create a more efficient and usable Services offering, and to determine areas of the Site or our Services that could be improved to enhance the user and customer experience. Log files are used on the Site, and in any link to Satrix from an email.
7. COOKIES AND RELATED TECHNOLOGIES
When you use the Services, we collect certain information by automated or electronic means, using technologies such as cookies, browser analysis tools, and web server logs. As you use the Services, your browser and other electronic devices communicate with servers operated by us and our services providers to coordinate and record the interactivity and fill your requests for services and information.
The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to Satrix by your computers or mobile devices. These servers are operated and the cookies managed by us or our service providers.
For example, when you visit the Site, Satrix and our service providers may place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, and track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account and preferences.
8. MANAGE YOUR SECURITY SETTINGS
You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third-party advertising companies online at http://www.networkadvertising.org/choices/.
You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
If you wish to opt-out of receiving offers directly from Satrix service providers, you can follow the opt-out instructions in the emails that they send you.
9. LINKS TO OTHER SATRIX PLATFORMS
We follow generally accepted industry standards to protect Personal Information, including your email address, submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we use reasonable efforts and commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
11. NOTICE TO RESIDENTS OF COUNTRIES OUTSIDE THE UNITED STATES OF AMERICA
12. CHANGES IN THIS PRIVACY STATEMENT
13. CHILDREN’S ONLINE PRIVACY PROTECTION ACT
Our services are directed toward users who are over the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, you must have your parents or guardian contact us in order to receive permission for you to use the Services.
14. GDPR DATA PROCESSOR OF DATA SUBJECTS COMPLAINCE
What is the GDPR? The General Data Protection Regulation (GDPR) is a regulation put forth by the European Union Parliament focused on data protection for individuals in the EU. The GDPR is an update to the 1995 Data Protection Directive and includes stricter requirements for handling personal data and data subject rights. The GDPR has become a major focus for businesses worldwide, as it applies to any global business that handles the data of EU citizens.
What does the GDPR mean in an Account-Based Marketing world? Organizations across the globe are tasked with updating their processes and best practices to meet the new requirements under the GDPR. GDPR lays the groundwork for preserving and protecting the personally identifiable information (PII) and privacy rights of EU individuals. Companies who use PII data have responsibility to be compliant, both in terms of 1st party and 3rd party data. Those who are found to violate the GDPR will not only risk a steep fine from the EU, they will struggle to work with vendors, customers and partners, who will require evidence of the GDPR compliance to do business.
As a data-rich company, how is Satrix Solutions addressing the GDPR? As a leader in the space, Satrix Solutions has devoted significant resources towards the GDPR compliance. We have determined a course of action that we believe represents the best interest of our clients and our clients’ customers, individual end-users, and the industry as a whole. As custodians of personal data, we are focused on best practices for managing, processing and storing personal data behind Transport Layer Security (TLS) 1.2+. Our plan includes:
- Adherence to the GDPR Data Processor compliance requirements.
- Adherence to the eight data subject rights by ensuring user consent, and providing avenues for objecting, correcting, or removing data subject PII data.
- Review technical and organizational measures to ensure an ongoing appropriate levels of IT security.