Converge Coffee Podcast – Remove Bias To Get Good, Actionable Customer Experience Data

In this episode of Converge Coffee, host Sean Sullivan sits down with our founder Evan Klein. In this engaging discussion, many topics are touched upon, including:

• Why Evan started the business and his passionate belief in delivering a superior customer experience (CX)
• Evan’s many years of expertise in helping businesses to expand and retain customers, as well as his strategies for creating a positive corporate culture
• Satrix Solutions’ unique approach to removing confirmation bias and using reliable data to create meaningful customer experiences