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Uncover Factors Behind a Purchase Decision

Gain a deep understanding of how your company is perceived by prospects and identify specific steps your team can take to increase sales effectiveness.

Sales Win Loss Analysis

Your organization has a tremendous investment in new customer acquisition. The question is, how can you maximize this investment?

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Whether you’re reveling in the excitement of a new win or suffering the sting of a disappointing loss – we help you take a critical look at how you were perceived during the sales process and identify specific steps your team can take to increase sales effectiveness.

Improve Sales Win Rates

By conducting unbiased in-depth interviews (IDIs) with key decision-makers, we help you ensure your sales techniques and product development efforts continually evolve to meet the ever-changing competitive landscape. What’s more, we provide insightful executive summaries and verbatim commentaries that allow you to confidently distinguish areas of strength and weakness in your corporate positioning.

  • In-depth phone interviews (IDIs) conducted by skilled practitioners with decision-makers
  • Detailed analysis of each interview, including an executive summary and main observations to guide operational improvement
  • Comprehensive, “board quality” reports focusing on recurring themes, decision drivers, and competitive intelligence
  • Ongoing insights on the changing competitive landscape that Sales and Marketing can leverage to win more deals

Client Testimonials


Partnering with the Satrix team has been a great experience for Beamery! You are an amazing, strategic, and helpful partner. The insights Satrix has delivered have been important to our planning.

Jen Klimas

Director, Delivery Excellence, Beamery

The value-adds that Satrix provided us throughout this process is what really set them apart from others. They identified the key success criteria we needed in advance, and were proactive in driving us to improve our segmentation data and processes to maximize our value from an NPS program.

Peter Draper

Vice President, Customer Success, Shiftboard

I consider Satrix an invaluable partner and have added them as an on-going annual line item in my budget. If you are a GTM leader, Satrix has my unconditional endorsement.

Shep Maher

EVP, Global Sales, Betterworks

We leveraged Satrix to understand how our clients truly felt about our service and highlight any opportunity areas. Satrix not only helped us gather the feedback but provided us with practical guidance on utilizing the rich data to improve and grow.

Joseph Cravotta

Senior Retirement Plan Consultant, HB Retirement

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Martin Glover

Los Angeles

Our Clients

Meridian Link
vCheck Global

Resource Center


The Satrix Solutions Resource Library has an excellent collection of best practices, tips, and guidebooks on CX and EX strategy - all crafted to help your company get ahead in today's competitive market.