Satrix Solutions Announces Strong Start to 2019

Scottsdale, Ariz, April 3, 2019 – On the heels of celebrating a decade in business, customer experience and employee engagement consulting firm, Satrix Solutions, today announced new client wins in the Human Capital Management, MarTech and Real Estate Software industries. Additionally, several existing clients from the SaaS, Manufacturing, and Education Technology verticals have expanded the scope of their partnerships with the firm. The strong business activity during the first quarter comes as executives continue to increase their emphasis on retention marketing in the face of a potential slowdown in economic growth.

“Across all industries, business leaders recognize that optimizing the customer experience is a key ingredient for success and differentiation,” said Evan Klein, Founder and President of Satrix Solutions. “For the past 10 years, we have had a front-row seat to the enormous impact a well-executed voice of customer and voice of employee program can have on business performance. The impact is even more profound when new sales activity slows, and retention takes on greater importance.”

Several projects Satrix Solutions will be undertaking on behalf of its new and existing clients include:

• Customer Satisfaction Survey
• Post Implementation Survey
• Customer Advisory Board
• Sales Win Loss Analysis
• Customer Defection Analysis
• Employee Net Promoter Score
• Market Research Projects

Research has found that 90 percent of B2B leaders agree that customer experience is crucial to their companies’ strategic priorities. However, only 20% excel and achieve strong financial results. Satrix Solutions partners companies of all sizes and stages to ensure formal feedback initiatives positively impact all corners of a business. To learn more about the firm’s proven methodology, visit www.SatrixSolutions.com.