Voice Of Customer Newsletter
Opinions, news, and reviews from your trusted Customer Experience and Employee Experience experts, Satrix Solutions.
About Our Author
What does the future hold for the Customer Experience? With over 25 years of experience gathering and analyzing customer and employee feedback, Evan Klein is your ultimate resource for all things related to creating an amazing CX. He’s delivered countless workshops and presentations on the topic—and now he wants to talk with your attendees!
Meet Evan Klein
The Authority on Customer Experience
The power of the customer’s voice is unquestionable these days. With more ways than ever for customers to tell their stories, companies need to ensure they are fostering a culture where the commitment to a unified customer experience is undeniable. That’s where Evan specializes.
An expert at helping companies accelerate revenue growth by enhancing the customer experience and improving employee engagement, Evan has amassed a reputation both on and off the stage as a champion for voice the customer-driven change. His passion and enthusiasm for sharing the lessons learned during his twenty-year career ensure audiences walk away with actionable information that is easily translated into process improvement initiatives.
Learn more about Evan by visiting his LinkedIn profile.
Evan Klein
— Founder
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I love to share what I have learned!