The conference agenda is set. Promotion has begun. Sponsors are trickling in. What’s next? Hiring Customer Experience Speakers who will arm your audience with the knowledge needed to make informed decisions that positively impact their bottom line.
Look no further than Evan Klein – your ultimate resource for customer experience and employee engagement best practices.
“Evan is professional, timely, easy to work with, and an expert in his field.”
Meet Evan Klein – The Authority on Customer Experience
The power of the customer’s voice is unquestionable these days. With more ways than ever for customers to tell their stories, companies need to ensure they are fostering a culture where the commitment to a unified customer experience is undeniable. That’s where Evan specializes.
An expert at helping companies accelerate revenue growth by enhancing the customer experience and improving employee engagement, Evan has amassed a reputation both on and off the stage as a champion for voice the customer-driven change. His passion and enthusiasm for sharing the lessons learned during his twenty-year career ensure audiences walk away with actionable information that is easily translated into process improvement initiatives.
“You will never find a consulting firm more deeply committed to ensuring your client experience program will generate a positive return on investment.
They are experts at diving deep into client sentiment and extracting trends which gives us the necessary clarity into the perceptions and behaviors of our clients. More importantly, they provide thoughtful recommendations for actioning their findings.”