Influence prospects by leveraging customer satisfaction programs. Detailed customer insights are a veritable treasure trove of valuable information for your company.  They help inform process improvement decisions, the allocation of company resources, feature / functionality enhancements and employee development. An often overlooked application, however, is the use of insight and data captured from your feedback [...]

Get to the heart of the decision making process with Sales Win/Loss insights. As business leaders we’re constantly seeking opportunities to increase sales effectiveness or learn how to better convey the value proposition of our products or services. There are many factors involved in the sales process and they typically go well beyond the frequent [...]