About Tami Kinney

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15 December, 2020

How to Leverage Competitive Intelligence to Impact CX

By |2020-12-15T19:33:04-07:00December 15th, 2020|Categories: Competitive Intelligence|

Have you ever thought about how your customer’s experience is tightly intertwined with the health of your brand? Each experience with your product or service can have an impact on how your brand is perceived overall. A positive experience often leads to higher brand loyalty and increased praise about that experience via word-of-mouth. A negative [...]

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