About Laura McGeary

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So far Laura McGeary has created 1 blog entries.
15 June, 2020

Is it Useful to Benchmark Your Net Promoter Score?

By |2020-06-16T06:59:41-07:00June 15th, 2020|Categories: Net Promoter Score|

Net Promoter Score (NPS) benchmarking presents an interesting challenge for many business leaders. On one hand, executives value information about their organization’s performance and how they compare to other companies in their industry. On the other, trying to rank order the competition on a metric like NPS can be very tricky business. Collectively, we have [...]