Companies that proudly display this badge have a genuine commitment to achieving customer experience excellence. It conveys that leadership doesn’t just pay lip service to the notion of customer loyalty. It signifies that they listen to the voice of customers and employees when making critical business decisions.
In other words, these companies “walk the walk” in their goal of establishing a culture of customer-centricity and creating a differentiated customer service experience.
"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos
Satrix Solutions provides valuable insights and recommendations,
which enables us to delight our clients every day. A true partner, they help us understand how we are servicing our clients so we can resolve issues quickly and effectively.
Vice President, Marketing, ethology