June 28, 2010
Vovici Powers Satrix Solutions' Innovative Approach
To Drive Maximum Value For Clients
Vovici announced that Satrix Solutions leverages Vovici's survey software to design and manage leading-edge customer loyalty programs for its clients. Coupled with the deep experience of its staff, the Vovici solution is a critical component of Satrix's offering of converting candid customer insights into service and operational improvements.
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June 6, 2010
Want the truth? Try asking your customers
Client Advisory Boards can provide valuable feedback and build stronger client relationships.
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February, 2010
Business Week: Customer Service Champs 2010
The fourth annual customer service awards are a mix of repeat stars and first-timers who know how to treat consumers right.
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January 20, 2010
VIVA Transcription engages Satrix Solutions to develop customer feedback programs
VIVA Transcription announced that it has engaged Satrix Solutions to develop and manage formal customer feedback programs to further strengthen the relationships VIVA has with its customers.
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November 11, 2009
Webinar: Best Practices in Customer Feedback Programs
In this webinar, Evan Klein – Founder and President of Satrix Solutions, discusses several customer feedback programs, what is required to make them successful and best practices associated with their design and execution. The webinar also covers how these programs can be leveraged to improve customer loyalty, retention, referrals and sales close rates.
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September 21, 2009
Ipreo selects Satrix Solutions to create new client feedback program
Ipreo announced that it has partnered with Satrix Solutions to enhance its customer feedback efforts through the addition of a systematic feedback program. Satrix Solutions will design and manage an ongoing program that will gather and process extensive input from Ipreo’s global corporate client base to support the firm’s continuous focus on improving the client experience.
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